Do I need to book an appointment in advance?
Yes, we recommend booking your appointment in advance to ensure availability, especially during busy periods. You can book online, by phone, or by visiting our salon.
What if I’m running late for my appointment?
If you’re going to be late, please call us as soon as possible. Arriving more than 10 minutes late may result in a shorter service time or rescheduling, depending on the schedule.
What is your cancellation policy?
We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee.
Do you accept walk-ins?
We do accept walk-ins when available, but we recommend booking in advance to guarantee your preferred time and service provider.
What payment methods do you accept?
We accept cash, debit/credit cards, and other electronic payments. Please contact us to confirm available payment options.
What beauty services do you offer?
We offer a range of services including facials, waxing, threading, and other treatments designed to leave your skin refreshed and glowing.
Are your hair colour products safe?
Yes, we use professional, salon-grade products that are safe and gentle. If you have known sensitivities or allergies, please inform us before your service.
Do you offer consultations?
Yes, complimentary consultations are available for most services including hair colour and major style changes. This helps us understand your needs and recommend the best options.
Can I bring someone with me to my appointment?
You are welcome to bring someone along, but we kindly ask that they wait in the reception area to maintain a calm and comfortable environment for all guests.
What if I’m not happy with my service?
Your satisfaction is very important to us. If you’re not happy with the results, please let us know within 3 days of your appointment. We’ll be happy to offer an adjustment or discuss a solution.